At Chandranita Jewels, every piece is thoughtfully crafted, quality-checked, and carefully packaged before it leaves us to reach you safely. Because of this meticulous care taken at every step — and the delicate nature of our jewellery — we are unable to accept returns, exchanges, or refunds on any purchase.
We kindly request that you review your order carefully, including size, design, and details, before completing your purchase. If you have any questions about a product, our team is always happy to help before you buy – please reach out to us at chandranitajewels@gmail.com or via WhatsApp.
Damaged or Defective Items
While we do not accept returns or exchanges, if your order arrives damaged or defective, please contact us within 24 hours of delivery at chandranitajewels@gmail.com or on WhatsApp, along with photos of the item and packaging. We will review each case individually and do our best to make it right.
Need Help?
We are always here for you. If you have any questions about your order, please contact us at chandranitajewels@gmail.com or on WhatsApp, and we will be happy to assist.
Thank you for your understanding and for supporting Chandranita Jewels.