FAQs

We accept major credit and debit cards, UPI, net banking, and popular digital wallets through our secure checkout. All transactions are encrypted for your safety.

Please contact us as soon as possible after placing your order. If it has not yet been processed for shipping, our team will do their best to accommodate changes or cancellations.

Yes, you will receive an order confirmation and updates by email and, where available, on WhatsApp once your order is placed.

Yes, we currently ship to locations across India. Delivery timelines depend on your location and will be shared with you after checkout.

Once your order is shipped, you will receive tracking details so you can follow its journey to your doorstep.

Every piece is carefully checked and thoughtfully packaged before it leaves our studio, so we’re unable to accept returns or exchanges. We’d encourage you to review your order details closely before purchasing — our team is always happy to answer any questions beforehand via WhatsApp or our Contact Us page.

While we don’t accept returns or exchanges, if your order arrives damaged or incorrect, please contact us within 24 hours of delivery with photos of the item and packaging, and we’ll arrange a replacement or resolution promptly.

Yes, our jewellery is crafted to be anti-tarnish and skin-friendly, designed to keep its shine with everyday care.

Store pieces in a dry place away from direct sunlight, avoid contact perfume, and harsh chemicals, and gently wipe with a soft cloth after each use.

Our pieces are crafted using premium gold plating over quality base metals, giving you the elegant look and shine of gold at a more accessible price, while remaining durable and anti-tarnish with proper care.

Yes, our jewellery is designed to be skin-friendly for comfortable everyday wear. As with any jewellery, we recommend keeping pieces dry and avoiding prolonged contact with perfumes or lotions to help them stay comfortable and long-lasting.

You can measure an existing ring or bracelet that fits you well, or wrap a strip of paper or string around your finger or wrist and compare it to a ruler. If you are unsure which size to choose, message us on WhatsApp with your measurements and we will be happy to help.

Yes, every piece is carefully packaged in a protective jewellery box, making it ready to gift or keep safe at home.

Yes, an order confirmation and receipt are shared with you by email once your purchase is complete, so you always have a record of your order.

You can message us directly on WhatsApp using the chat button on our website, or visit our Contact Us page for more ways to get in touch.